Privacy Policy Welcome to Car Wash — where we treat your vehicle with care and your privacy with respect. This Privacy Policy outlines how we handle your personal information when you visit our website, book services, or contact our team. 1. Information We Collect To provide you with efficient, high-quality service, we may collect the following types of information: a) Information you provide directly: Name, phone number, and email address Vehicle details (make, model, license plate, service preferences) Appointment bookings or contact form submissions Payment information (processed securely via third-party platforms) b) Information collected automatically: IP address, browser type, and device data Website usage statistics such as time spent on pages or navigation patterns Cookies to enhance site performance and remember preferences 2. How We Use Your Information We use your information to: Confirm, manage, and update your service appointments Respond to inquiries or special requests Process transactions securely Customize services based on your vehicle or preferences Improve our website and service offerings Send optional updates, promotions, or seasonal offers (only if you opt in) We never sell or share your information for advertising purposes. 3. Cookies and Website Tracking Our site uses cookies to enhance your experience. These small files help us remember your preferences and understand how visitors interact with our content. You can disable cookies in your browser settings at any time. 4. Third-Party Services We may use trusted third-party tools to handle scheduling, payments, or analytics. These partners only access the data necessary to perform their roles and are required to handle it securely. 5. Data Security Your personal data is protected using industry-standard security measures. We use encrypted connections and access controls to prevent unauthorized access or misuse. While no system is completely immune, we take every reasonable step to keep your data safe. 6. Your Rights You may request to: Access or update your personal data Delete your information from our system Unsubscribe from promotional messages Inquire about how your data is being used Just reach out to us through our website’s contact page and we’ll assist promptly. 7. Children's Privacy Our services are intended for adult vehicle owners and are not designed for children under 13. We do not knowingly collect personal information from minors. 8. Updates to This Policy We may revise this Privacy Policy from time to time. Any updates will be posted clearly on this page. Your continued use of our site means you accept the latest version. Contact Us If you have any questions about how we handle your data, please get in touch using the contact options provided on our website. We’re here to help — both on the lot and online.